Gilmore Services

Laws

Shredding: Besides Being Cost Effective - It’s the Law

There are many laws in effect that require businesses to protect the privacy of their clients. Not knowing these laws is a mistake with legal and financial consequences which are both easily avoidable. Breaking these laws is as easy as throwing a piece of paper in the trash. Gilmore Services can help you establish the correct document retention and shredding policies and practices for your organization. Managing your document retention needs effectively can eliminate the cost to retain documents longer than their suggested retention periods.

For your convenience, we have listed our most current Suggested Retention Period Guidelines. Please note that this is only a general guide and each state, industry, and company’s actual retention period guidelines must be determined individually.  Considerations should be federal and state guidelines as well as your own operational needs.  You may need to consult your legal advisor for a more detailed retention guide.

Briefly described below are several of the federal laws and their requirements:

Health Insurance Portability & Accountability Act (HIPAA)

This Federal Law passed by Congress in 1996 and the accompanying 2002 regulation known as the Privacy Rule, applies to all health care entities and restricts how health care providers may handle and disclose personal Protected Health Information (PHI). PHI is defined as any identifiable health, medical or demographic information that describes the individual’s personal identity.  This includes but is NOT limited to name, address, phone number, e-mail, photographs, charts, tests, records etc.  In general, health care entities must ensure that only approved personnel handle protected health information and then only for purposes specified in the law and regulation.

Fair and Accurate Credit Transactions Act (FACTA)

Effective June 2005, The Fair and Accurate Credit Transactions Act of 2003 was designed to protect consumers from the increasingly common crime of identity theft. This particular law applies to every business in America that collects customer information to ensure that the information is protected from “unauthorized access or use.” In addition, the Disposal Rule requires that when such information is discarded, it must be appropriately destroyed by shredding, burning or pulverizing.

The Gramm-Leach-Bliley Act

This 1999 act was instituted to modernize financial institutions, and businesses that receive personal information in the course of conducting business. This law contains the Financial Privacy Rule, which requires financial institutions to provide their clients with comprehensive privacy notices. The act also includes the Safeguards Rule, which requires financial institutions to establish thorough standards and safeguards for the handling and disclosure of that information.

The Sarbanes-Oxley Act

This act was passed in 2002 in response to many of the corporate and securities fraud violations that were making news at the time. It is extremely detailed, and implements a wide range of requirements that companies must abide by. Within these rules it is clearly defined that the “destruction, alteration, or falsification of records in Federal investigations and bankruptcy,” along with the “destruction of corporate audit records” are illegal, and could possibly result in large fines and as many as 10 years of imprisonment.

Shredding documents is not to be taken lightly – if not carefully considered, shredding information can be a devastating mistake. As Gilmore Services also specializes in Records Management, we are the perfect source for ensuring that your documents are handled properly. We will even send our experts to your location to handle the filing and purging of your important information.

The Economic Espionage Act

This act, passed in 1996, concerns trade secrets and the theft thereof. While it is certain that you would not knowingly try to steal or sell trade secrets, the act does make it clear that large fines and possibly imprisonment await any person or organization who “without authorization copies, duplicates, sketches, draws, photographs, downloads, uploads, alters, destroys, photocopies, replicates, transmits, delivers, sends, mails, communicates, or conveys a trade secret.” As this applies to throwing a trade secret in a public garbage lot, shredding information related to trade secrets is extremely important. It is also cost-effective, especially considering that organizations that violate this act can be fined as much as 10 million dollars!

Testimonials

  • "As a lawyer wrestling with closed files since 1981, I have to tell you that our using Gilmore for file storage and destruction is one of the best decisions we ever made. You guys are prompt, reliable and easy to work with. Feel free to use us as a reference anyt...
  • As a Hospital, Bay Medical places the utmost importance on the secure disposal of confidential information. Gilmore Services provides peace of mind in the secure disposal of these documents. They provide bi-weekly shredding services to the whole Hospital system. T...
  • "Southeast Alabama Medical Center has been using Gilmore Services for our shredding disposal since 2009. We have been extremely pleased with the service and the professionalism that Gilmore has given us. From the service guys, to the management, and to the accoun...
  • "Thank you so much for this follow up! Gilmore has great service! Your folks always have a positive attitude and are extremely helpful. We are VERY pleased with the service!" De Flounlacker Flounlacker Law Firm Pensacola, FL ...
  • “I cannot tell you how pleased I am with Gilmore for shredding and moving. Everyone is so accommodating and it seems like everyone wakes up in a good mood every day. I wouldn’t change a single thing." Deb Heffernan AT&T Pensacola, Panama City, Tallahasse...
  • "Gilmore Services at our Niceville Campus is going very well. Leroy is an excellent driver, professional and polite as he goes to each building when collecting the shred boxes. And, we look forward to continued service from Gilmore. Thanks, again, for Gilmore’...
  • Dear Gilmore Services, "I appreciate your Shredding Service. I know that our pickup is going to be handled in the upmost caution and care to make sure that Identity of my clients will be upheld. I know when the contents from my pickup bag leaves my office it ...
  • “ We have been more than pleased with your imaging services and cooperation with our budget. Brandy our contact has been friendly and professional. We would recommend Gilmore Services for anyone who has imaging needs”. Dee Enroth Pain Consultants of West Flo...
  • "Each time I have contacted your company for assistance, you have been eager to accommodate our needs. I've always felt like you "roll out the red carpet" for us, but I'm sure you treat all of your clients the same way you treat us. In fact, there have been a coupl...
  • "I'm completely satisfied with your service provided. You always show up on time, shred all material located in blue barrels and your office staff is very courteous to work with. Customers in our building are very satisfied and love the service provided."...
  • "Switching to Gilmore has decreased our warehousing costs and consolidated our files into one location. We can also serve our clients more efficiently by retrieving files in a timely manner and by not using our highly trained personnel to retrieve those files from ...
  • "Your company's service is friendly, fast, dependable, professional, efficient, and accommodating."...

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