How it Works
The majority of businesses are unaware that a service like ours even exists, not to mention how it works. Below is a basic outline of what partnering with Gilmore Services for your records management would be like for your office.
Getting Started:
- We provide bar codes for all of your boxes and if needed you can purchases boxes from us that are guaranteed for life. We provide container transmittal forms or you can send us an excel spreadsheet to be imported into our system. Your staff documents the contents of each box and associates it with the corresponding bar code number on the transmittal form, or excel spreadsheet. Once your boxes are bar coded and the transmittal forms are completed, we can schedule a pick up.
- Call, fax, email or use your online account to request a pick up
- Our staff comes to your office or storage facility and picks up all of the boxes and transports them back to our secure records management facility.
Once the boxes are stored in our facility, our staff can begin to act as an extension of your office. All your staff needs to do is contact us for what they need and our staff fulfills the request. Below is a step by step breakdown of how requesting your boxes or files would be completed. Please note that we offer more services than retrievals and they would be completed in a similar process.
Requesting a Box/ File
- Determine the file or box you need by using either the container transmittal that your office filled out prior to us picking up your boxes, a container report that we can provide to you, or your own internal system. Submit your request of the needed file(s) or box(s) via phone, fax, email or online account. The request can include the type of delivery (hard copy or digital) and the urgency of delivery (next day, same day, less than 2 hours).
- We retrieve the file(s) or box(s)
- We deliver the file(s) or box(s) according to the requested format and time frame to your office.
For more information about how our services might work with your office please contact us or call us at (888)439-7458.
Forms
Testimonials
- "As a lawyer wrestling with closed files since 1981, I have to tell you that our using Gilmore for file storage and destruction is one of the best decisions we ever made. You guys are prompt, reliable and easy to work with. Feel free to use us as a reference anyt...
- As a Hospital, Bay Medical places the utmost importance on the secure disposal of confidential information. Gilmore Services provides peace of mind in the secure disposal of these documents. They provide bi-weekly shredding services to the whole Hospital system. T...
- "Southeast Alabama Medical Center has been using Gilmore Services for our shredding disposal since 2009. We have been extremely pleased with the service and the professionalism that Gilmore has given us. From the service guys, to the management, and to the accoun...
- "Thank you so much for this follow up! Gilmore has great service! Your folks always have a positive attitude and are extremely helpful. We are VERY pleased with the service!" De Flounlacker Flounlacker Law Firm Pensacola, FL ...
- “I cannot tell you how pleased I am with Gilmore for shredding and moving. Everyone is so accommodating and it seems like everyone wakes up in a good mood every day. I wouldn’t change a single thing." Deb Heffernan AT&T Pensacola, Panama City, Tallahasse...
- "Gilmore Services at our Niceville Campus is going very well. Leroy is an excellent driver, professional and polite as he goes to each building when collecting the shred boxes. And, we look forward to continued service from Gilmore. Thanks, again, for Gilmore’...
- Dear Gilmore Services, "I appreciate your Shredding Service. I know that our pickup is going to be handled in the upmost caution and care to make sure that Identity of my clients will be upheld. I know when the contents from my pickup bag leaves my office it ...
- “ We have been more than pleased with your imaging services and cooperation with our budget. Brandy our contact has been friendly and professional. We would recommend Gilmore Services for anyone who has imaging needs”. Dee Enroth Pain Consultants of West Flo...
- "Each time I have contacted your company for assistance, you have been eager to accommodate our needs. I've always felt like you "roll out the red carpet" for us, but I'm sure you treat all of your clients the same way you treat us. In fact, there have been a coupl...
- "I'm completely satisfied with your service provided. You always show up on time, shred all material located in blue barrels and your office staff is very courteous to work with. Customers in our building are very satisfied and love the service provided."...
- "Switching to Gilmore has decreased our warehousing costs and consolidated our files into one location. We can also serve our clients more efficiently by retrieving files in a timely manner and by not using our highly trained personnel to retrieve those files from ...
- "Your company's service is friendly, fast, dependable, professional, efficient, and accommodating."...
